Skip to main content

Requirement for Lead application support engineer

 

Position- Lead application support engineer

Location- Northridge, CA (Initial 2-3 months Remote)

Client- Medtronic

 

JD :

  • 3+ years of industry experience
  • Diagnose system faults and data integrity issues, leveraging your deep understanding of how the system should operate.
  • Proficient in Oracle SQL
  • Proficient in python (Writing python queries, produce algorithms to extract the data & massage the data.)
  • Familiar with Data Analytics, Data manipulation, ETL (Will be working with database)
  • Linux/Unix bash and shell
  • Experience with web applications
  • Fluent in a scripting or programming language
  • Familiar with a cloud environment Write scripts to automate repetitive tasks
  • Work closely with development teams to propose fixes or design changes, implementing fixes yourself where appropriate.
  • Own customer reported issues escalations and coordinate with engineering teams to respond and resolve within SLAs
  • Report status of open field cases and recommended course of actions to resolve
  • Identify opportunities for improving troubleshooting techniques and building diagnostic tools
  • Understand and communicate application workflow and behavior to assist customers and/or customer support teams
  • Operate as a “customer advocate” in the product support lifecycle, including field issue resolution and maintenance releases, leveraging your in-depth product and technical knowledge
  • Design, develop, test, debug and implements operating systems components, software tools and utilities
  • Determines systems software design requirements
  • Ensures that system improvements are successfully implemented and monitored to increase efficiency
  • Document knowledge and transfer knowledge to colleagues

Comments

Post a Comment

Popular posts from this blog

SaaS Ops Support Engineer(L2/L3 Support)

 Customer: DocuSign Inc Role: SaaS Ops Support Engineer(L2/L3 Support) Duration: 12 months Please share the Profiles to  NV.Udaykumar@logistic-solutions.com +1 (732)268-5861  ext 439 https://usstaffingrecruiement.blogspot.com/   Experience  Must Have (8-10 years experience)  Demonstrated SaaS Administration & Cloud Apps experience   Working technical knowledge on collaboration of SaaS systems such as Google Workspace, Okta, Slack, Miro, Lucid chart, Smartsheet, Adobe Creative Cloud, Office365   Demonstrable record of technical configuration, process, and change documentation   Strong customer service orientation  Strong interpersonal and oral communication  Proven analytical and problem-solving abilities  Ability to effectively prioritize and execute tasks in a high-pressure environment  Skilled at working within a dynamic, team-oriented, collaborative environment  Adept at reading, writing, and interpreting technica...
Post a Comment
Read more

Urgent Requirement for Technical PM

  Title: Technical PM Multiple location : NC/NJ/NY/CH Client: TIAA Please share the Profiles to below C2C Requirements  NV.Udaykumar@logistic-solutions.com +1 (732)268-5861  ext 439 https://usstaffingrecruiement.blogspot.com/ Job Description Summary Investment Management Business areas supported include Corporate Actions, Trade Operations, Portfolio Accounting, Pricing, Collateral Management, and Derivatives Trade workflow. Business and Operational knowledge of Equities, Futures, Forwards, Options, OTC and Cleared Swaps, Mutual Funds, Structured Products, ETF, Fixed Income Securities and Alternative Investments like Private Equity & Hedge Funds is a must.  Working knowledge of the Charles River and Murex OMS trade interface with Eagle STAR for the asset classes above is a plus.  Also desirable would be direct experience working with external financial market data vendors like Bloomberg, IDC, S&P, Reuters, & FACTSET. Key Responsibilities and Duties Th...
1 comment
Read more

Urgent Requirement for Business Analyst

  Job Title: Business Analyst Location: Allentown, PA   Is remote option available during COVID :- Yes     Please share the Profiles to below C2C Requirements  NV.Udaykumar@logistic-solutions.com +1 (732)268-5861  ext 439 https://usstaffingrecruiement.blogspot.com/   Job Description:   Interacts with internal clients to understand functional requirements. Fully outlines needed steps to achieve desired results. Responds to questions from the client regarding current and potential system inputs, processes, and outputs. Conducts research and analysis into the nature, effect and results of system problems. Prepares detailed functional specifications from which programs will be written. Prepares and maintains requirements documentation. Develops user instructions, training procedures and other support requirements. Designs, documents, and maintains moderately complex application c...
Post a Comment
Read more